This hotel offers great value for money. The rooms are comfortable and come with basic amenities such as a big bathroom with an internal patio and 2 beds. The location is perfect, right in the center of the city, near the National Museum and other attractions. The staff is helpful and attentive, and the breakfast included is a nice bonus.

No major issues, everything was satisfactory.

Perfect base for exploring San Jose. They served continental breakfast.

Extremely small room. There's hair in some areas.

Our stay there was great. Very clean room, comfy bed and fantastic location.

Located in the heart of the city, this hotel is just a short walk to excellent cafes on calle central. The downtown area and Tracopa bus station are also within close proximity. The rooms are small but clean and comfortable, with all necessary amenities in working order. The friendly staff provides excellent service and the breakfast is simple but satisfactory. the hotel provides a 24-hour front desk service, making check-in and check-out both convenient and hassle-free.

The beds might not be the most comfortable.

Excelente hotel en relacion precio calidad, excelente ubicacion.

All the staff were very nice, good breakfast

Kind of far from downtown. The cleaners did not make up our room as was supposed to

Cozy hotel, secure entrance, convenient location near attractions, helpful staff, included breakfast

Nothing could have been better.

We had a great experience staying at The Palm House Inn. The staff was incredibly friendly and helpful, always going above and beyond to make sure we had everything we needed. They even recommended the best route to the airport, saving us from potential traffic delays. The breakfast provided was delicious, with a variety of options to choose from. The room was clean and comfortable, providing a pleasant stay. we highly recommend this hotel for its excellent service and enjoyable accommodations.

I had a great stay at this hotel. The location was perfect, right in the center of the city and near the National Museum. The prices were reasonable and good value for money. The staff was friendly and provided great service. The rooms were cozy with a fan and breakfast was included.

All was good.

I loved the location of this hotel, as it was near the National Museum and just a short walk from the city center. Also, the staff was friendly and helpful – always there to answer my questions. The hotel facilities were clean and well-maintained, with a simple but satisfying breakfast served each morning.

Nothing to fault.

I recently had a very good stay at this hotel in San Jose. the staff was incredibly friendly and helpful, going above and beyond to make sure we were comfortable. They even upgraded us to a room on the top floor with a nice terrace, which was a pleasant surprise. Secondly, the location of the hotel is excellent. It is right in the center of the city, close to a shopping street and not far from bus terminals. Lastly, the basic amenities in the room were satisfactory. We had two beds, a fan to keep us cool, and there was even an internal patio where we could relax.

All was well, no improvements needed.

Great location – close to all the must-see attractions in the city. Public transportation is easily accessible, and there's a parking garage nearby at a reasonable fee. the staff is accommodating and responds promptly to requests. Complimentary breakfast with freshly made pastries and coffee is a nice touch, and the outdoor seating area is a lovely spot to relax.

The room was incredibly tiny, and the bathroom had drainage issues, causing water to accumulate on the floor. the bed was unkempt, with remnants of hair found on the pillows.

The staff was polite and helpful during the Christmas stay. The proximity to the cultural center and artisan market was convenient and enjoyable. The continental breakfast was a nice touch, with fresh fruits and delicious pastries.

The room was not the cleanest, with noticeable stains on the bedding and a musty smell. The Wi-Fi signal was weak, making it difficult to stay connected.